How to make an order?

To order, add the desired item to the shopping cart on the product page and click the "Complete shopping" button in the top right corner of the page. The page will then take you to the conclusion of the purchase where by completing the required data in 3 steps you complete the purchase. Of course, before we finish shopping, we recommend reading our terms of purchase.

Do I have to register?

You do not have to register for a purchase on our site, but by registering you will make it easier to fill out purchasing data and save time, you will be able to keep track of all your purchases all the benefits and actions and, of course, we will never share your information.

Forgot password - What do you do?

Click on the login link and there you will find a forgotten password link that will send you a new password to your email address with which you registered on our site .

How I can pay?

We currently offer credit / debit cards: American Express, Diners, Visa, MasterCard, Maestro. However, if you do not have a card or you would prefer to pay by other means, you can pay Internet Banking to our bank account (we'll send you an order as soon as payment becomes visible) or by PayPal.

How secure is card payment over the Internet?

When paying for the Modeline web shop, the most up-to-date data protection standards apply - Secure Socket Layer (SSL) protocol with 128-bit data encryption and MD5 algorithm. The ISO 8583 protocol ensures that data exchange between payment systems and credit card authorization centers is carried out in a private network, which is protected from the unauthorized access to a double layer of "firewalls".

How much costs shipping / postage?

For orders over 99 € the shipping  is free. The prices are following: Austria (7 € GLS, 3-7 days), Belgium (9 € GLS, 3-7 days), Bulgaria (14 € GLS, 5-7 day), Czech Republic (7 € GLS, 3-7 days),  Denmark (14 € GLS, 5-7 days), Estonia (10 € GLS, 3-7 days), Finland (25 € GLS, 6-7 days), France (9 € GLS, 3-7 days), Germany (7 € GLS, 3-7 days), Greece (20 € GLS, 4-7 days), Hungary (7 € GLS, 3-7 days),  Italy (10 € GLS, 3-7 days), Latvia (10 € GLS, 3-7 days), Lithuania (9 € GLS, 3-7 days), Luxemborg (9 € GLS, 3-7 days), Netherlands (12 € GLS, 3-7 days), Poland (9 € GLS, 3-7 days), Portugal (9 € GLS, 3-7 days) Romania (14 € GLS, 5-7 day), Slovenia (5 € DPD, 1 day), Slovakia (7 € GLS, 3-7 days), Spain (9 € GLS, 3-7 days), Sweden (10 € GLS, 3-7 days).

What size to order?

The vast majority of our products are of standard sizes and our customers usually buy the size that suits them. If you have any doubt about the size, please see the size info next to the product or contact us freely and we will be happy to provide you with more detailed information.

In which period can I make a complaint to the ordered product?

You are required to submit a complaint within the law deadline.

Can the product purchased at the Modeline shop be returned and replaced with some other items?

Yes, you can! Contact our staff at [email protected] and they will give you instructions howt to do it.

In what time period I have right to ask for a replacement product?

You must request a replacement within 14 days of receiving the package.